Troubleshooting & Support
4. Are there video tutorials or manuals available?
Yes, we provide user manuals and step-by-step video guides.
4. Are there video tutorials or manuals available?
Yes, we provide user manuals and step-by-step video guides.
3. Do you offer customer support or a helpline?
Yes—our team is available via phone, email, or WhatsApp for support.
3. Do you offer customer support or a helpline?
Yes—our team is available via phone, email, or WhatsApp for support.
2. Can I reset the lock if I forget the code?
Yes—there is a reset process, and you can reconfigure new access codes.
2. Can I reset the lock if I forget the code?
Yes—there is a reset process, and you can reconfigure new access codes.
1. What do I do if the lock doesn’t respond?
Check the battery, restart the lock, or use your backup access method. Contact support if needed.
1. What do I do if the lock doesn’t respond?
Check the battery, restart the lock, or use your backup access method. Contact support if needed.