FAQ

Frequently Asked Questions

Can the T2811 lock work with a 3 point locking system?

Currently, this lock is not compatible with a 3 point locking system. However, we offer other locks that do have this feature.

Which locks work with Alexa and Google Home?

We currently have 2 lock models that can work with google home and Alexa not apple home.

These models are: Z0312 & Z0513.

However you will need to purchase a gateway to connect to the wifi as these are bluetooth models. The gateway needs to be compatible with the TUYA app.